In 2022, the Dearborn Senior Transportation program commemorates 25 years of service of a robust partnership between the City and SMART that moves approximately 200 seniors, 60 years and over, and individuals with disabilities weekly.
It connects people to locations within the City and meets their needs respectfully and reliably. If it didn’t, it wouldn’t have a longtime rider like Pat Carrier, who’s been using the program for nearly 10 years.
A former Miss Dearborn, Carrier says she’s “gung-ho” about Dearborn. And now she can get around and see her old haunts, like the Dearborn Player’s Guild.
She started using the service when she was waiting at a bus stop and a senior transport driver rolled down her window to tell her about the program. This kind of customer service was reiterated by another user, Thelma Banks: “A driver helped me to and from the door of a T-Mobile, because I walk with a cane. He didn’t have to do that. I’m 95, and they help out quite a bit.”
For Carrier, the program has been essential for making it to doctor’s appointments after having both knees replaced.
“I have a subscription that slots me in every week, and the nice thing is they always call and let you confirm your time.” Though she does have her driver’s license, she said she prefers using the buses to get around. “I can count on these people, and no pumping gas, no car insurance.”
The city is pleased, in conjunction with SMART, to have been able to provide this low-cost benefit to residents since 1997.
Anyone who would like to take advantage of the program can schedule a bus by calling 943-4083. Service hours are Monday-Friday from 8:30 a.m.-3:30 p.m. Please call a minimum of four days in advance to schedule the service. Appointments can be made for the hours between 9 a.m.-1 p.m. The fee is $1 each way, however no one is refused rides in difficult situations.
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