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FAQ: Michigan Flooding & FEMA Assistance (provided by Congresswoman Dingell)

How do I apply for FEMA assistance?
• Individuals in Washtenaw and Wayne Counties can apply with FEMA the following ways:
o Apply online at www.DisasterAssistance.gov 
o Constituents may call the FEMA Helpline at 1-800-621-3362 (TTY: 800-462-7585).
o By downloading the FEMA Mobile App

What documents do I need to open a FEMA assistance case?
• To register with FEMA, you will need your household address, insurance information (if available), current contact information, your social security number and description of the damage.

Do I need to be a U.S. citizen to apply for FEMA assistance?
• To register for FEMA assistance, at least one person in your household must be a U.S. citizen, even if that person is a minor.

How long will this process take to upload my documents?
• If you have all the correct documentation, it should take about 10 minutes to open and submit a case.

Do I need to take pictures of the damage to be considered for FEMA assistance?
• No, FEMA does not require photos of the damage to be considered for any assistance, though cost estimates and/or receipts for the damaged items is helpful.

What happens after I complete my FEMA registration?
• If you report your home is not livable, sanitary and safe when you register, it may be necessary for FEMA to perform an inspection of the damaged property. FEMA inspectors will contact you to meet at the address where the damage was reported. Due to COVID-19, inspections are being conducted from outside of your home, with the inspector following current CDC guidance. The inspector will not enter the home and will validate what happened by questioning you about the damage. If applicants have the necessary technology, the inspector will ask to do a video verification of disaster-caused damage by using their mobile device to walk through the home.
• After your home inspection has taken place, a record of the disaster-caused damage is given to FEMA. From that record your eligibility for disaster assistance will be determined.
• After eligibility is determined, individuals who opt for direct deposit FEMA payments may receive the relief in as little as 24 hours. Individuals who opt for checks or additional options will receive the relief in 10-14 days after eligibility is determined.
• Continue to stay in contact with FEMA via 1-800-621-3362 (TTY: 800-462-7585) regarding your case and for any appeals.

What do I do if I discover more damage to my home from the late June floods after my inspection?
• Call the FEMA Helpline at 1-800-621-3362 (TTY: 800-462-7585) to report the additional damage and update your case.

Is the FEMA assistance the same as flood insurance?
• No, FEMA assistance is limited to costs to make your home livable, sanitary and safe.

Can my small business receive FEMA assistance?
There will be no FEMA assistance to for profit entities. Please go to the Small Business Administration for assistance.

If you cannot find the answer to your question here, please contact my office so that we may work with officials to get you an answer as soon as possible.

Call my office at 313-278-2936 or email us here.