Dearborn United Dispatch Center

Officer in Charge: Lieutenant Jack Lengyel

Dispatch Center

The Dearborn United Dispatch Center answers calls for five other communities within Wayne County (Westland, Wayne, Garden City, Inkster and Melvindale), providing routine and emergency communication services for over 313,000 citizens. The consolidation serves the national objective of interoperability while improving the coordination of response across jurisdictions when needed. Consolidation also shortened the response times for fire and EMS while reducing the cost of service for taxpayers.

Dispatchers at the state-of-the-art facility receive, screen and prioritize calls for service and initiate appropriate responses and services. The Dispatch Center is equipped with Computer Aided Dispatch (CAD) which allows users to create, update, track, and manage all public safety calls for service. It allows dispatchers to plot calls for service on a map and recommend the correct units to send on the call.DUDPatch

Dispatch is also responsible for the following: Neighborhood Watch and TIP Line; monthly siren testing and maintenance of the Outdoor Early Warning Siren System; building alarms; Knox lock boxes; TTY (electronic communication for the hearing impaired); the incident notification paging system; LEIN including queries, entries, cancellations, administrative and Mutual Aid messaging; emergency call boxes; and the Dearborn Fire Department House Watch Program.

Dearborn Special Needs 911 Registry

Neighborhood Watch and TIP Line

In the News:
CDTV - Dearborn United Dispatch - Youtube

Critical Incident Command Support Unit

Supervisor: Lieutenant Sergio Popescu

The CICSU (Critical Incident Command Support Unit) provides a mobile, flexible and uniquely skilled force to address critical incidents and a variety of community and law enforcement needs. By consolidating major critical incident response assets under one chain of command, the department has an enhanced capability to select, train, plan, direct and deploy those assets timely and effectively.

This unit has the capability to address unique situations with a sizable response force in order to rapidly resolvCICSe a situation and enhance the quality of life for our citizens.

The CICSU was tasked with the coordination of the various COVID-19 Testing Sites around the city. The CICSU Sergeant and Corporal delegated several responsibilities of these testing sites to the Ordinance Division. In return it assisted in ensuring over 25,000 COVID-19 tests were administered to residents of South Eastern Michigan.

These duties included scheduling man power for the testing sites, conducting traffic, setting up and breaking down of testing sites daily, and educating the community on the importance of social distancing and other prevention methods against the worldwide pandemic.

Critical Incident Command Support Unit

Dearborn Police Chief Issa Shahin

Chief Shahin

Issa Shahin is a 24-year veteran of the Dearborn Police Department, serving most recently as the Commanding Officer of the Investigative Division. The Investigative Division cleared all 12 homicide cases under Shahin’s tenure. Prior, he served as a Captain in the Investigative and Patrol Division and as a Lieutenant in Critical Incident and Community Support. Between 2009 and 2013, Shahin served as a Sergeant in the Tactical Patrol Unit and as an ATF task force officer. Issa Shahin earned a Bachelor of Science degree cum laude in political science and government and a master’s degree in homeland security and emergency management, both from Eastern Michigan University (EMU). He is also a graduate of EMU’s Police Staff & Command Executive Program. He looks forward to embracing a culture of transparency, accountability, as leader of one of the largest police departments in Michigan.

Phone number: 313-943-2235
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Annual Crime Report

The Dearborn Police Department's Annual Crime Report contains crime statistics for the previous year. Please see the links below to view the most recent report.

Additionally, the report can be obtained at any branch of the Dearborn Public Library.

2019 Annual Crime Report